KNOWLEDGE
Elevate your business and advance your career: NAMA is the premier knowledge source for industry members.
Service Technician Resource Guide
Linked below are service resources from participating machine manufacturers. These include manuals, videos, online training, and contact info. This guide was crafted as a starting point for service technicians to find machine-specific online resources.
If this resource guide lacks the information you seek, please detail what is missing. NAMA will share your comments with the manufacturer in order to make the requested resources more readily available.
- Search or navigate to the desired product.
- Technical resources are located at the bottom of the product page.
Technical Support
(877) 319-1159
- Focused on technical support and troubleshooting.
- Search is located near the bottom of the webpage.
Technical Support (7am-7pm ET)
734.403.1708 (option 2)
[email protected]
Ordering Spare Parts
734.403.1708 (option 3)
[email protected]
Ordering Machines and Equipment
734.403.1708 (option 1)
[email protected]
- Users are required to create / request an account.
Technical Support
800.561.6162 x310
[email protected]
- Search or navigate to the desired product.
- Available technical resources are located under the "Resources" heading towards the bottom of the product's page.
G335 COFFEE MODEL
VISION V7 MODEL
PAYMENT SYSTEMS
Dropbox Link for Service Manuals
- BT10 Bill Acceptor
- BT11 Bill Acceptor
- Coffee G335
- J2000 Coin Mechanism
- JF8 Coin Mechanism
- Vision Combo Plus V7
Vendnet Service Technician Network
Kimberly Murphy
515.271.8557
[email protected]
USI Equipment Sales
Jim Chico
515.271.8452
[email protected]
Technical Support
(800) 344-7216
- Troubleshooting Guide
- Payment Compatibility Chart
- Error Code Chart
- Programming Info
- Wiring Diagram
- Parts Manuals
- Service Manuals
- Retired Products
- Additional Resources