NAMA promotes and protects the advancement of the convenience services industry.

Special Interest Groups (SIGs)

Special Interest Groups (SIGs) are member-led groups organized around areas of interest. They offer a forum for peer-to-peer learning in a small group atmosphere. SIGs are a great way for convenience services professionals to connect with like-minded peers, discuss trending industry topics and share successes and challenges to help with business growth. All meetings are held virtually and are for NAMA members only.

Next Meeting

Thursday, October 12
2:00pm EST

Group Topic 1
Hiring in the Service Technician Space

A company that works well together has a higher chance of success. This discussion will explore ways your team can onboard more effectively by sharing tips for a good communication strategy and understanding how your company can transfer its know-how and expertise to help fuel performance.

Operators and service managers are encouraged to join this group.

Group Topic 2
Strategies for Employee Retention

The pandemic spurred significant workplace changes that businesses must grapple with if they are to maintain diverse, inclusive workplaces and foster positive organizational cultures that attract and retain top talent in a competitive market. Companies may struggle to compete with others that can offer large compensation packages, and this discussion will help participants understand other ways to retain top talent.

Human resource professionals and hiring managers are encouraged to join this group.

Group Topic 3
Back to the Basics: Equipment and Technology

Even if you prepare thoroughly before starting a business, things will almost certainly still go awry! To run a successful operator business, you must understand the role that equipment and its technology plays in the process. This discussion is designed for small operators who want to learn more about all aspects of equipment. From acquisition to credit card readers to maintenance, come to this discussion to share your current challenges and learn from your peers.

Small operators are encouraged to join this group.

If you have any questions, please contact [email protected].