NAMA Communications Archive
Multifamily Is a Market Worth Taking Seriously
Multifamily amenity strategy is shifting toward usage‑driven options that strengthen retention and resident satisfaction.
The Problem With Innovation
Convenience services innovation is outpacing outdated regulations. Learn why advocacy matters as operators adapt to modern workplaces.
Trust Is the Product
Ashilyn Sunderman’s secret sauce to business is building loyalty the old-fashioned way, with people.
The Cost Beyond a Price Tag
How pricing experiments from Netflix, Wendy’s, and Instacart reveal the importance of trust and transparency in convenience services.
Mike Jamison’s Unexpected Path Into Convenience Services
After spotting a neglected vending machine, Mike Jamison founded NewAge Refreshments, a provider of workplace refreshment services. Read about his journey.
The Protein Shift: What’s Fueling Snacking’s Strongest Category
NAMA highlights protein snacking trends and what operators can do to stay ahead.
Building Success One Channel at a Time
Factor’s Business Development Leader Brings Fresh Meal Solutions to New Markets.
NAMA Welcomes Tariff Relief, Urges Broader Action
NAMA welcomed the Administration’s decision to create reciprocal tariff exemption pathways for certain goods that cannot be produced in the United States.
One Big Beautiful Bill Becomes Law; Tariffs Postponed
After months of negotiation, H.R. 1 (aka the One Big Beautiful Bill) has officially become law. Learn what that means for convenience services.
2025 NAMA Show CEO Address
At the 2025 NAMA Show in Las Vegas, President & CEO Carla Balakgie delivered a powerful keynote celebrating 90 years of innovation in the convenience services industry.