KNOWLEDGE
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Archived Webcasts
Click on the titles below to view archived webcasts. Archived webcasts are free for NAMA members and $25 for nonmembers. If you represent a nonmember, then NAMA will rebate the cost you paid for webcasts if your company chooses to become a NAMA member.
Preplanning Guidance for a Valuable NAMA Show
April 24, 2025
Election Debrief for Convenience Services
December 2, 2024
2024 Election Recap and Effects
November 18, 2024
Workshop: Category and Waste Management
November 13, 2024
An Analysis of AI Usage Across the Retail Landscape: Gaining an Edge in Unattended Retail
August 22, 2024
Exploring Emerging Payment Trends & Vertical Markets in Unattended Retail
June 27, 2024
Examining the Public’s Perception of Convenience Services and the Supplemental Nutrition Assistance Program (SNAP)
April 18, 2024
2023 Census: Learn About the Size & State of the Convenience Services Industry
March 7, 2024
Micro Market Theft Prevention: Innovations and Best Practices in New Environments
February 28, 2024
Addressing Food and Health Safety in Convenience Services: Tips From the U.S. Food & Drug Administration
January 25, 2024
Addressing ADA Compliance in Convenience Services
December 12, 2023
Supervisory Management Transition Training
November 15, 2023
Unleashing Opportunities Through Data Analytics: One Year of NAMA's Economic Trends Tracker
October 31, 2023
Demystifying Digital Marketing
October 19, 2023
Building a Strong Foundation for Client Service Management
July 18, 2023
Maximizing Your Time at The NAMA Show
April 18, 2023
Effectively Running a Commissary-Based Operation
February 21, 2023
Maximizing Margins with Functional Products
February 7, 2023
Kicking Up Your Career
January 24, 2023
Preparing a Successful Commissary: Technology and Core Elements
December 13, 2022
Optimizing Smaller Operations
- Upcoming Cellular Transition Requirements and EMV
- Increasing Revenue from Existing Clientele
- Efficient Routing in a Vending Operation
- Acceleration of the Touchless Economy and How to Rise to the Challenge
- Cybersecurity Basics
Winter, 2022
Unleashing Opportunities Through Data Analytics: Work Smarter Not Harder
October 27, 2022
ELN Orientation
September 28, 2022
Beyond Imagination Webcast Series
- Rebuilding Offerings and Amenities in the Workplace
- How to Make Your Offerings More Appealing and Successful for Cross-Industry Partners
- How to Expand From a "Market" Into an "Environment"
- Powerful Planograms: Leveraging the Power of Scale
Summer 2022
Bean to Cup Brewer Installation Preparedness for Service Technicians
Stand-Alone Recording
Selling a Sustainable Image to Clients and Consumers
May 12, 2022
How to Overcome Supply Chain Issues with Technology
March 16, 2022
Diversifying Your Market Offerings
January 27, 2022
Kiosk Technician Training
November 10, 2021
Scaling Up: How a Few Companies Make it and Why the Rest Don’t
September 14, 2021
The Essence of Coffee Module 4: Top-to-Bottom OCS Operations
Tuesday, May 18, 2021
Tuesday, May 25, 2021
The Essence of Coffee Module 3: Coffee Commerce
Tuesday, May 4, 2021
Tuesday, May 11, 2021
Diverse and Inclusive Workplaces: How to Effectuate a Culture that Benefits Everyone, Including the Employer
December 3, 2020
Sponsored by PepsiCo
The Essence of Coffee Module 2: It's in the Cup
December 1, 2020
December 8, 2020
December 15, 2020
Sponsored by Keurig Dr Pepper and Pod Pack Intermational
The Essence of Coffee Module 1: Coffee Concepts
October 27, 2020
November 17, 2020
Sponsored by Holiday House Distributing
Motivating and Cultivating Leadership
July 7, 2021
Presented by NAMA's Women in the Industry (WIN)
Putting Data to Work: Using Artificial Intelligence to Merchandise Your Vending Machines
July 29, 2020
Employment Legal Issues and Risk Mitigation – Part 2
May 21, 2020
Employment Legal Issues and Risk Mitigation – Part 1
May 19, 2020
Selling Convenience Services —
How Management Support Creates Elite Sales Reps
December 10, 2019
Refund Policy
Please note that all cancellation requests must be made via e-mail to: [email protected]. A total refund of paid registration fees minus a $25 processing fee will apply to all cancellations. NAMA Knowledge Center course cancellations will only be processed if the course has not yet been accessed. Webinar cancellations will only be processed before the webinar takes place. No refunds are available after seven (7) days past registration.